Privacy Policy
Last Updated: May 29, 2026
The online store DarkStory.ge (hereinafter referred to as the "Administration" or "Online Store") considers the security and confidentiality of our users' personal data to be a top priority. This document explains what kind of information we collect, how we use it, and how we protect it in accordance with the applicable legislation of Georgia, specifically the Law of Georgia "On Personal Data Protection".
By using this website (browsing products, registering, or placing an order), you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
1. Information We Collect
We collect only the minimum amount of data necessary to successfully process your orders and provide efficient delivery services:
Personal Identification Data: First name, last name.
Contact Information: Phone number, email address.
Delivery Information: Physical address (city, street, apartment/house number, postal code).
Technical Data: IP address, browser type, visit timestamps, and Cookies (used solely to improve website functionality and user experience).
2. Purposes of Data Collection
We process your personal data for the following purposes:
To accept, process, and confirm orders placed by you on our website.
To successfully deliver the purchased products to the address you provided.
To contact you regarding updates, courier arrangements, or issues related to your ongoing order.
To improve our customer service quality and ensure the overall security of our platform.
3. Bank and Payment Card Data
3.1. Crucial Term: DarkStory.ge does not collect, process, or store your bank card or credit card details.
3.2. All financial transactions are handled securely through our partner banks' official secure payment gateways. Data transmission is fully encrypted via SSL (Secure Sockets Layer) channels, completely preventing any unauthorized third-party access to your billing information.
4. Data Sharing with Third Parties
We do not sell, rent, lease, or trade your personal data to third parties for marketing or any other commercial purposes. Your data is shared strictly with:
Courier and Logistics Services: Only the minimum necessary details (recipient's name, physical address, and phone number) are provided to ensure successful delivery.
Legal and Law Enforcement Authorities: Only when officially and legally requested by state bodies in strict compliance with the legislation of Georgia.
5. Data Security and Retention Period
5.1. We implement industry-standard organizational and technical security measures to protect your personal data against unauthorized access, alteration, disclosure, accidental loss, or destruction.
5.2. Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy (e.g., fulfilling an order) or to comply with legally mandated tax, accounting, or legal obligations under Georgian law.
6. Your Rights as a User
In accordance with the legislation of Georgia, you hold the following rights regarding your data:
The right to request information about what personal data we hold and process about you.
The right to request the rectification or update of inaccurate, outdated, or incomplete data.
The right to request that we stop processing or completely erase your data (account deletion), provided it does not conflict with our administrative, tax, or legal data retention obligations.
7. Use of Cookies
Our website uses Cookies to ensure proper system performance, manage shopping carts, and optimize the user experience. You can restrict or disable Cookie files at any time via your internet browser settings; however, please note that doing so may affect the proper functionality of certain website elements and the checkout process.
8. Policy Changes
The Administration reserves the right to modify or update this Privacy Policy at any time. Any changes or updates will become effective immediately upon being published on the website.
9. Contact Information
If you have any questions, concerns, feedback, or wish to exercise any of your data protection rights, please contact us via the official email or phone number listed on our website.